Q: I already have a payment plan. Will it stay the same?
A: Yes, your plan will continue if it’s in good standing. Someone from the Amberwell Business Office will contact you to confirm your payment details.

Q: Is the amount I see after insurance?
A: Yes, the balance shown is what you owe after insurance has been applied.

Q: Can I set up a payment plan with this new system?
A: Yes! You can pay in full or set up a plan that fits with Amberwell’s rules. Payment options include monthly, bi-weekly, or weekly schedules.

Q: I’m on a payment plan but got a bill for a new account. Can I add it to my current plan?
A: Yes, you can add new bills to your existing plan if the new payment amount follows Amberwell’s rules.

Q: My credit card for my payment plan expired. What should I do?
A: Amberwell will try to contact you if your card is about to expire. You can also call the Business Office to update your payment information.

Q: How can I change my payment plan or adjust the amount I pay?
A: Call the Amberwell Business Office, and they’ll help you make any changes you need.

If you have further questions, don’t hesitate to reach out to the Amberwell Business Office. We’re here to help!