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Amberwell Hiawatha Earns 5-Star Rating for Patient Satisfaction

Amberwell Health Staff Writer

Amberwell Hiawatha has been awarded a 5-star rating for patient satisfaction by the Centers for Medicare & Medicaid Services (CMS)—the highest possible score a hospital can receive.

Out of 78 Critical Access Hospitals in Kansas, only six earned this distinction in 2024. We’re proud to be one of them.

What the Rating Means

This 5-star rating is based entirely on what patients say about their experiences. It includes feedback on:

  • Communication with nurses and doctors
  • Staff responsiveness
  • Cleanliness and quietness of the hospital
  • How well pain is managed
  • How medications are explained
  • Whether patients would recommend the hospital

A Reflection of Amberwell Hiawatha’s Commitment

This recognition isn’t just a number—it’s a reflection of how our patients feel when they’re in our care. It speaks to the professionalism, compassion, and teamwork of everyone at Amberwell Hiawatha.

Thank you to our patients for sharing their experiences. And thank you to our team for making those experiences exceptional.

  • August 4, 2025

Media contact: Elizabeth Turner | communications@amberwellhealth.org | 913-360-5577

Amberwell Health is an innovative healthcare system with a mission to sustain and strengthen rural healthcare organizations.

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