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Home » Patient Resources » Patient Payments

Patient Payments

Amberwell Health Hiawatha

We believe that no one should delay seeking medical care because they lack insurance or have high medical costs. We are committed to ensuring that you understand the billing process and are aware of financial assistance options.

During your care, charges will be made to your account based on the services that you receive. These charges are based primarily upon the orders that your physician has made regarding your medical care. Charges for all hospital services will be reflected on an itemized bill, which is available at your request. We accept cash, money orders, cashier or personal check and all major credit cards. If you are unable to pay your bill, or would like to set up a payment plan, please do not hesitate to ask for assistance.

You may also be billed by your primary physician, radiologists, pathologists, anesthesiologists, emergency department physicians, physician assistants, or nurse practitioners to name a few. They will bill you separately from the hospital.

Questions?

We are here to help. If you have questions regarding your bill, please call 785-742-2131.

Patients with Health Insurance

You will need to bring your health insurance card with you to the hospital. All patients should familiarize themselves with the terms of their insurance coverage. You will be asked to sign a form assigning all insurance benefits to Amberwell Health. This will allow us to submit a claim to your insurance company and collect money on your behalf. When the amount you owe has been determined by the insurance company, you will receive a statement from Amberwell Hiawatha. You will continue to receive monthly statements from Amberwell Hiawatha as well as intermittent phone calls for approximately 120 days or until the balance is paid in full or a payment plan has been set up. If payment plan arrangements or payment in full has not been received, you will receive a final notice and be subject to further collection processes. We encourage payment in full but understand that is not always possible. 

Uninsured Patients

Patients that do not have health insurance are responsible for financing the services they receive from the Amberwell Health. Once your account balance is determined you will receive a statement from Amberwell Hiawatha. You will continue to receive monthly statements from Amberwell Hiawatha as well as intermittent phone calls for approximately 120 days or until the balance is paid in full or a payment plan has been set up. If payment plan arrangements or payment in full has not been received, you will receive a final notice and be subject to further collection processes. 

If you do not have health insurance you may be eligible for Government sponsored programs like Medicare or Medicaid. To get more information on these programs please call their offices at 1-800-633-4227 Medicare or 1-888-369-4777 for Kansas Medicaid. 

Upon request, we will provide 30% prompt pay discount based on estimated charges to uninsured patients, provided the patient’s estimated balance is paid prior to or at the time of service. Alternative discounts could apply. 

Financial Assistance

We realize that our patients may need help resolving their bills. If you meet the criteria as outlined by the Health and Human Services Poverty Guidelines you may be eligible for a discount. More information on Financial Assistance.

Payments can be made by mail or over the phone by calling Amberwell Hiawatha at 785-742-2131. You may also make a payment online.

Notice of Privacy Practices

Pay Online

You can now pay your bills online using a credit card, debit card or an electronic check. Our online bill pay will accept Visa, MasterCard, American Express, and Discover. 

To pay your bill online, use the PC number located on your billing statement. Please have your bill available.

Pay Bill

Amberwell's New Payment Options!

Amberwell Health is introducing a simpler way to manage your bills. Our new system lets you view updated balances, choose which accounts to pay, and set up flexible payment plans. Learn more about these updates and how they make paying your bills easier!
Learn More

Amberwell Health is an innovative healthcare system with a mission to sustain and strengthen rural healthcare organizations.

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